TERMS & CONDITIONS

Last updated: June 2026

This website is operated by Born to Click (managed by Aga Peda, trading as Born to Click). Throughout the site, the terms "Company", "we", "us" and "our" refer to Born to Click. The terms "Client", "you" and "your" refer to any individual or business engaging with our services.

By accessing our website and/or purchasing services, you agree to these Terms & Conditions. If you do not agree, please do not use this website or our services.

We reserve the right to modify these Terms at any time. For existing Clients with active agreements, we will provide at least 30 days' written notice of any material changes. Continued use of our services after that period constitutes acceptance of the updated Terms. For new enquiries, the Terms in force at the time of engagement apply.

1. Intellectual Property

All intellectual property, including but not limited to designs, written content, code, graphics and strategies, created by Born to Click in the course of providing services remains the exclusive property of Born to Click until full payment has been received.

Upon receipt of full payment, intellectual property created specifically for the Client transfers to the Client, except where otherwise agreed in writing.

Born to Click retains the right to display work completed for Clients in its portfolio and for promotional purposes, unless the Client requests otherwise in writing prior to project commencement.

Born to Click retains ownership of any templates, frameworks, tools, methodologies or pre-existing intellectual property used in the delivery of services.

2. Payment Terms

A 50% non-refundable deposit is required to secure Website Services projects. The remaining balance (plus any additional agreed charges) is due within 30 days of project completion or launch, whichever is earlier.

For one-off services (e.g. audits, consultations, graphic design), full payment is required upfront and is non-refundable once work has commenced, in accordance with the Consumer Rights Act 2015 for digital and professional services where the Client has acknowledged this prior to purchase.

For retainer services (e.g. website management, ongoing visibility packages), invoices are due monthly in advance unless otherwise agreed in writing.

Late Payment: Invoices not paid within the agreed payment period will accrue interest at 8% above the Bank of England base rate per annum, calculated daily, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. We reserve the right to suspend services, remove access or terminate the agreement where payment remains outstanding for more than 14 days beyond the due date.

3. Confidentiality

Both parties agree to treat as confidential any proprietary or sensitive business information disclosed during the course of the engagement. Born to Click will not disclose Client business information, strategies, data or brand assets to any third party except where required to deliver the agreed services (e.g. subcontractors bound by equivalent confidentiality obligations) or where required by law.

4. Client Responsibilities

Clients are responsible for providing accurate, licensed and lawful content (text, images, videos, brand assets). Born to Click accepts no liability for copyright infringements or third-party claims arising from content provided by the Client.

Timely provision of information, assets and feedback is required to avoid project delays. Delays caused by the Client may result in adjusted timelines and/or additional fees.

Approval of drafts, posts, designs or campaigns - whether given in writing or implied through inaction beyond the agreed review period — constitutes acceptance. Born to Click bears no liability for errors noticed after approval.

5. Scope of Services & Limitations

Website Services: Delivered on Squarespace unless otherwise agreed in writing. We are not responsible for bugs, outages or technical failures of third-party platforms. Post-launch updates and changes are not included unless covered by a separate retainer agreement.

Social Media Management: While we apply best practices, we cannot guarantee growth in followers, engagement, reach or sales. Results depend on third-party platform algorithms and audience behaviour beyond our control.

Content Creation: Final content is delivered based on the agreed brief. Revisions beyond the agreed number may incur additional fees.

SEO & Visibility Services: Our work is aimed at enhancing visibility, but specific rankings, traffic levels or positions cannot be guaranteed due to the nature of search engine algorithms.

Email Marketing: We cannot guarantee open rates, click-throughs, conversions or ROI as these depend on audience behaviour and external factors.

Marketing Strategy & Consultations: Recommendations and strategies are provided as professional advice based on the information available at the time. The Client is responsible for implementation unless otherwise agreed.

6. Website Design & Development

A non-refundable 50% deposit is required upon confirmation to proceed. Project commencement is contingent on receipt of all required content, assets and platform access.

The Client is responsible for providing content that is accurate, licensed and free from copyright violations. Born to Click is not liable for errors in content supplied by the Client, including spelling or grammatical errors approved by the Client.

A discreet "Designed by Born to Click" credit with a link to borntoclick.com will be placed in the website footer unless the Client requests its removal in writing prior to project commencement (removal may be subject to an additional fee).

Additional costs may apply if the agreed project scope expands. Any scope changes must be agreed in writing before work proceeds.

Client-requested changes are permitted during the design process within reason. Post-launch changes require a new agreement or retainer.

Failure to pay the balance within 30 days of project completion or launch may result in suspension of contributor access, removal of the website, or legal proceedings to recover the outstanding amount plus applicable interest.

If the Client terminates the project after work has commenced, the deposit is non-refundable and any work completed up to that point remains the property of Born to Click until the outstanding balance for work completed is paid in full.

7. Digital Products & Templates

Each digital product or template purchase (including The Visibility System™ editions) applies to a single user or business only. A new licence must be purchased for additional users or businesses.

Digital products are non-returnable and non-refundable once accessed or downloaded, in accordance with the Consumer Rights Act 2015, which provides that consumers lose their right to a refund for digital content once download or access has begun, provided they were informed of and consented to this prior to purchase.

Born to Click owns all copyright to template designs and digital product files. These may not be resold, redistributed, shared or reproduced without prior written permission.

Images used within templates are for demonstration purposes only and must be replaced by the Client.

Completed client websites may be used in Born to Click's portfolio and for promotional purposes unless otherwise agreed.

8. Retainers & Ongoing Commitments

For retainer or ongoing services (e.g. Website Management, Local Visibility Packages), a minimum commitment of three (3) months applies once the Client confirms in writing or makes the first payment.

Born to Click reserves dedicated time and resources upon confirmation. Should a Client choose to terminate before the end of the three-month minimum period, a cancellation fee equivalent to one month's retainer fee (rather than the full remaining balance) will apply, in addition to payment for any work already completed or delivered. This applies to business clients. Consumer clients retain statutory rights under the Consumer Rights Act 2015.

After the initial commitment period, either party may terminate with 30 days' written notice.

Payments are due monthly in advance. Work will not commence or will pause if payment is not received. Clients are encouraged to set up a standing order for the agreed monthly amount.

9. Local Visibility Package Delivery

Upon receipt of the initial payment, Born to Click will begin account setup and optimisation within 3 working days. A content plan will be provided for Client review, with reasonable adjustments accepted within 48 hours. If no feedback is provided within this period, the plan will be considered approved and scheduled accordingly.

Client cooperation - including timely access to platforms, provision of brand assets and prompt approvals - is essential. Failure to provide required materials does not entitle the Client to a refund or delay in payment.

10. Third-Party Platforms & Tools

We may require admin or contributor access to platforms such as Squarespace, Google Business Profile, Instagram, Facebook or email service providers. The Client is responsible for granting timely access.

Born to Click is not responsible for downtime, algorithm changes, policy updates or technical issues on third-party platforms.

Any third-party costs (e.g. advertising budgets, paid tools, platform subscription fees) are the sole responsibility of the Client.

11. Subcontractors

We may engage trusted subcontractors to deliver specific elements of a project. Subcontractors are only provided with information necessary to complete the relevant task and are bound by equivalent confidentiality obligations.

12. Force Majeure

Born to Click shall not be liable for delays or failure to deliver services caused by circumstances beyond our reasonable control, including but not limited to illness, platform outages, natural disasters, government action or other events outside our control. In such circumstances, we will notify the Client promptly and work to resume delivery as soon as reasonably possible.

13. Complaints Procedure

We are committed to delivering high-quality work. If you are dissatisfied with any aspect of our service, please contact us in writing at hello@borntoclick.com within 14 days of the issue arising. We will acknowledge your complaint within 5 working days and aim to resolve it within 28 days. Raising a formal complaint does not affect your statutory rights.

14. Affiliate Disclosure

Some links on our website may be affiliate links. When you click and purchase through these links, we may earn a commission at no extra cost to you. We only recommend tools and services we trust and have genuine experience with.

15. Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

Subject to the above, our total liability to you in connection with any service shall not exceed the total amount paid by you for that specific service.

We are not liable for indirect, consequential or special losses, loss of profit, loss of business, loss of data or loss of opportunity, whether arising from contract, tort or otherwise.

We cannot guarantee specific results from our services - including but not limited to search rankings, follower growth, bookings, revenue or return on investment - due to the involvement of third-party platforms, audience behaviour and market conditions beyond our control.

16. General Legal Protections

Site Use: You may not use our website or services for illegal or unauthorised purposes. Harassment, abusive behaviour or submission of unlawful content is strictly prohibited. You are solely responsible for content you provide. Reproducing our website text, images or designs without permission constitutes copyright infringement.

Errors & Inaccuracies: We endeavour to keep information on our website accurate and up to date. We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice.

Modifications to Services: Prices and service offerings are subject to change. We reserve the right to modify, suspend or discontinue any service at any time with reasonable notice where possible.

17. Governing Law

These Terms & Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales. The parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

18. Contact

For any questions regarding these Terms & Conditions, please contact:

Born to Click: hello@borntoclick.com